Shipping & Delivery Policy

At Maple Grain Cabinetry, we strive to ensure that every cabinet order is delivered safely and efficiently. Because cabinetry products are large and require specialized handling, this policy explains how shipping, delivery, and order inspection are managed.

Shipping Coverage

We ship cabinetry products across the United States using reliable freight carriers and delivery partners. Shipping availability may vary depending on order size and destination.

Local Delivery & Assembly Service

For customers located near our service area, we also offer local delivery and assembly support.

• Delivery is available within a 70-mile radius of Elk Grove Village, Illinois 60007.
• For cabinets purchased as assembled units, a $70 assembly service fee applies.
• Free delivery for assembled cabinet orders is available only within the Chicago area.

If you are unsure whether your address qualifies for local delivery or free delivery services, please contact our support team before placing your order.

Order Processing Time

Once your order has been placed and payment has been confirmed, our team begins preparing the order for shipment.

• Typical processing time: 1–3 business days
• Large or bulk orders may require additional preparation time
• Orders placed on weekends or holidays are processed on the next business day

When your order ships, you will receive tracking details or delivery coordination information from the carrier.

Shipping Methods

Due to the size and weight of cabinetry products, shipments are typically delivered through freight carriers.

Shipping may be completed through:

• Freight carriers for large cabinet shipments
• Standard delivery carriers for smaller items
• Local delivery services when applicable

Estimated Delivery Time

Delivery timelines vary depending on location and shipping method.

• Typical delivery time: 5–10 business days after shipment
• Freight deliveries may require appointment scheduling
• Delivery timelines may be affected by weather or carrier delays

Estimated delivery times are provided for guidance and are not guaranteed.

Freight Delivery Details

Freight shipments are usually delivered to the curbside or driveway of the delivery location. Drivers are generally not responsible for bringing items inside the home or building.

Customers should ensure that someone is available to receive and inspect the shipment at the scheduled delivery time.

Inspection at Delivery

Damaged or Missing Items

If you discover damaged or missing items after delivery, please notify us within 48 hours. Our team may request photos and order details so we can review the situation and arrange replacements or solutions when appropriate.

Shipping Delays

Occasionally, shipments may be delayed due to circumstances outside our control, including:

• Weather conditions
• Freight carrier scheduling issues
• Transportation disruptions
• Seasonal shipping volume

If delays occur, we will assist in tracking your shipment and providing updates whenever possible.

Address Accuracy

Customers are responsible for providing an accurate shipping address at checkout. Incorrect or incomplete addresses may result in delivery delays or additional carrier charges.

Customer Transparency Commitment

Contact Information

---

Last Updated: March 5, 2026