Privacy Policy

Maple Grain Cabinetry (“we”, “us”, or “our”) operates the website maplegraincabinetry.com (the “Site”). We specialize in ready-to-assemble (RTA) and fully assembled all-wood kitchen cabinets.

Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. This policy is designed to align with privacy best practices and the principles of the BBB Code of Business Standards as well as applicable laws.

This notice explains the following key elements:

1. Notice: What personal information we collect and how it is used.
2. Choice: Options you have about how your information is used.
3. Access: How you can view, update, or request deletion of your data.
4. Security: How your information is protected.
5. Redress: How to contact us if you believe this policy is not followed.
6. Notice of Change: How we inform users of updates to this policy.

Information Collection, Use, and Sharing

Information we collect:

• Personal information such as name, email address, phone number, and shipping address.
• Order details including cabinet selections and delivery instructions.
• Information you provide when contacting our support team.
• Automatically collected data such as IP address, browser type, device type, and pages visited.

How we use your information:

• To process and deliver orders.
• To communicate with you about your purchase or inquiry.
• To improve our website and customer experience.
• To send updates, promotions, or service announcements.
• To comply with legal obligations and prevent fraud.

We do not sell or rent your personal information. We may share necessary information with trusted service providers such as payment processing partners, shipping carriers, and website service providers who assist in operating our business.

Your Choices and Access to Your Information

You may opt out of promotional emails by using the unsubscribe link included in our marketing messages.

You may also contact us to:

• Request access to the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal data (subject to legal record requirements)
• Limit or object to certain uses of your information

Requests will typically be processed within 30 days.

Security

We take appropriate security measures to protect your personal information. Sensitive information submitted through our website is transmitted using secure HTTPS encryption.

Access to personal information is restricted to authorized personnel who require it to perform tasks such as billing, order processing, or customer support. Our systems use security monitoring, firewalls, and other safeguards to prevent unauthorized access.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including processing orders, maintaining business records, and complying with legal or tax requirements.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.

You may disable cookies in your browser settings if you prefer, although some features of the website may not function properly without them.

Third-Party Links

Our website may contain links to third-party websites such as payment processors or shipping services. We are not responsible for the privacy practices of those sites.

Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Contact Us / Redress

If you believe we are not complying with this Privacy Policy or if you have questions about our data practices, please contact us.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements.

Updated versions will be posted on this page with a revised date.

Last Updated: March 5, 2026

This policy reflects Maple Grain Cabinetry’s commitment to transparency, customer trust, and responsible handling of personal data.